Delayed Transactions Update Webhooks

Resolved

Started

Lasted 1h 10m

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Updates

  1. Resolved

    This incident has been resolved and the backlog of delayed transaction updates has cleared. Some customers may have observed elevated SYNC_UPDATES_AVAILABLE webhook volume while processing caught up. We did not observe an abnormal increase in webhook delivery failures, and no customer action is required.

  2. Identified

    We identified an issue causing delays in Transactions update processing. During this time, some customers may have received fewer SYNC_UPDATES_AVAILABLE webhooks than expected. We applied mitigation and transaction updates began processing normally, including delivery of the accumulated backlog.