Resolved incident

Outbound Call Failures for Specific 9180 Caller IDs

Plivo · Major · Started

Duration
1h 44m
Severity
Major
Status
Resolved

Summary

Major · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Plivo

    Dear Valued Customer, We are observing outbound call failures in the India region. Calls from 9180 caller IDs are impacted. All other services are operating normally. We are working with out carrier partners to restore the service.

  2. Monitoring

    Plivo

    A fix has been implemented and we are monitoring the results.

  3. Resolved

    Plivo

    This incident has been resolved.