Resolved incident

Delivery delays on Inbound/Outbound SMS towards phone numbers in US

Plivo · Minor · Started

Duration
14h 40m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Plivo

    This incident has been resolved.

  2. Monitoring

    Plivo

    Our carrier partner have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.

  3. Investigating

    Plivo

    Dear Valued Customer, Our carrier partner is currently observing Inbound/Outbound SMS delivery delays towards phone numbers in the US. All other services are operating normally. We are actively working with our carrier to get this issue resolved as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/hc/en-us