Resolved incident

Voice and Zentrunk partial outage

Plivo · None · Started

Duration
27m
Severity
None
Status
Resolved

Summary

None · Resolved

We observed elevated latency for approximately 10 minutes, which may have briefly affected performance for some users. The underlying issue was identified and addressed, and the system has since returned to normal operation.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Plivo

    We observed elevated latency for approximately 10 minutes, which may have briefly affected performance for some users. The underlying issue was identified and addressed, and the system has since returned to normal operation.

  2. Investigating

    Plivo

    We are continuing to investigate this issue.

  3. Investigating

    Plivo

    We are currently investigating call degradation for the Voice API and Zentrunk services.