Resolved incident
Intermittent SMS & MMS failure
Plivo · Minor · Started
- Duration
- < 1m
- Severity
- Minor
- Status
- Resolved
Summary
Minor · Resolved
Dear Valued Customer, We recently experienced intermittent SMS and MMS failures. Our engineering and operations teams promptly investigated and resolved the issue. The root cause was identified, and corrective actions have been implemented to prevent recurrence. Incident Start Time: 20th May 2025 07:30 UTC Incident End Time: 20th May 2025 07:50 UTC If you have any questions or concerns regarding this incident, please contact Plivo Support. Support portal: https://support.plivo.com/hc/en-us
Event timeline
How this incident unfolded, from the official status page.
Resolved
Plivo
Dear Valued Customer, We recently experienced intermittent SMS and MMS failures. Our engineering and operations teams promptly investigated and resolved the issue. The root cause was identified, and corrective actions have been implemented to prevent recurrence. Incident Start Time: 20th May 2025 07:30 UTC Incident End Time: 20th May 2025 07:50 UTC If you have any questions or concerns regarding this incident, please contact Plivo Support. Support portal: https://support.plivo.com/hc/en-us