Intermittent Call failures in India Region

Event timeline

How this incident unfolded, from the official status page.

1. Resolved

   over 1 year ago

   Plivo

   This incident has been resolved.

2. Monitoring

   over 1 year ago

   Plivo

   A fix has been implemented and we are monitoring the results.

3. Investigating

   over 1 year ago

   Plivo

   Dear Valued Customer, We are observing partial/intermittent Call failures in the India region . Calls originating from International Caller IDs towards India were not affected. All other services are operating normally. Our engineers are actively working to resolve the issue and restore service. Incident Start Time: 31st July 2025 06:25 IST Incident End Time: 31st July 2025 07:25 IST Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/hc/en-us