Resolved incident

Failures to retrieve CDRs in India Region

Plivo · Minor · Started

Duration
28m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Plivo

    Dear Valued Customer, We are observing failures to retrieve CDR and recordings. All other services are operating normally. Our engineers are actively working to resolve the issue and restore service. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/hc/en-us

  2. Monitoring

    Plivo

    A fix has been implemented and we are monitoring the results.

  3. Resolved

    Plivo

    This incident has been resolved.