Updates
Resolved
The incident is resolved and behaviour has been restored back to normal.
Monitoring
Ship is fixed and awaiting rollout. Once verified that previous behaviour is restored this incident will be closed.
Identified
We identified the problem with the template loader. A security / permissions restriction filtered out certain template types. We are restoring the behaviour.
Investigating
Workflow templates (so far posthog actions like updating person properties and capturing events seem to be impacted & email) do not load when wanting to inspect workflows or create new ones. Validation fails because the template cant be loaded and therefore new workflows cant be created atm that use those templates. No active workflows are impacted and no data is lost.