Missing GeoIp data

Resolved

Started

Lasted 199h 10m

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Updates

  1. Resolved

    We deployed a workaround so geoip data is available again

  2. Monitoring

    We have identified that the incident occurred through Jun 10 03:00 UTC → Jun 11 11:00 UTC and are actively working on backfilling missing data.

  3. Identified

    We've identified that the latest geoIP database update from Maxmind removed key city and postal code data, which caused degraded enrichment quality for geolocation fields in our events over the last 10 hours. We've reverted to an earlier database build and confirmed that city-level data is now being populated correctly. We're looking into backfilling missing geoIP data