Analytics: query timeouts/failures

Resolved

Started

Lasted 1h 43m

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Updates

  1. Resolved

    We resolved the issue with the retention queries with a code deployment

  2. Monitoring

    We have deployed a fix and error rates are back down to normal levels. We are monitoring the situation

  3. Identified

    We’ve identified an issue affecting analytics queries (timeouts and/or failures). Dashboards, insights, and other query-driven views may be slow or unavailable.