US website not loading for all visitors

Updates

1. Resolved

   5 months ago

   The issue has been fixed and no the web app is loading.

2. Monitoring

   5 months ago

   it appears a deploy caused DB connection issues. a rolling restart of pgbouncer appears to have resolved this for all users we've re-triggered a deployment to test that this won't re-occur

3. Investigating

   5 months ago

   We've had reports that not all users can load the posthog app in the US data ingestion is not affected we're investigating at the moment