PostHog AI: chat panel failed to load correctly

Resolved

Started

Lasted 4h 26m

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Updates

  1. Resolved

    For some users, opening PostHog AI resulted in an error, and the chat panel failed to load correctly. A frontend change introduced a bug in how PostHog AI chat sessions initialize. Our team identified the cause and shipped a fix. A hard refresh should fix the error if you're still encountering it.

  2. Monitoring

    For some users, opening the Max AI assistant resulted in an error, and the chat panel failed to load correctly. A frontend change introduced a bug in how Max chat sessions initialize. Our team identified the cause and shipped a fix. A hard refresh should fix the error if you're still encountering it.