Usage quota issue on free tier

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   10 months ago

   Prisma

   Description: We've identified an issue where a small set of free tier users are depleting their usage quota faster than expected. We're currently investigating the issue and potential workarounds. Affected users: Small set of free tier users Root cause: Currently unknown Workarounds: None identified

2. Monitoring

   10 months ago

   Prisma

   The issue has been resolved and we're actively monitoring the situation.

3. Monitoring

   10 months ago

   Prisma

   We have confirmed this issue is related to an upstream provider and we are continuing to monitor the situation. During this time, usage data may also appear higher for some time ranges in the Prisma Console.

4. Resolved

   10 months ago

   Prisma

   This incident has been resolved.