Accelerate intermittent errors provisioning new query engines

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   over 1 year ago

   Prisma

   Description: We are investigating intermittent failures occurring in the query engine provisioning flow of Accelerate. This may impact the ability to start new query engines during Accelerate autoscaling and other events that trigger new query engine allocation. Affected users: Intermittently all users Root cause: Upstream provider Workarounds: None identified

2. Identified

   over 1 year ago

   Prisma

   We've identified an upstream provider service disruption. We're continuing to monitor the upstream provider incident and apply mitigations.

3. Resolved

   over 1 year ago

   Prisma

   We're observing that the upstream provider incident has resolved and query engine allocations are succeeding.