Resolved incident

Issue Starting New Query Engines in AP South East

Prisma · Minor · Started

Duration
3h 8m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved. The incident lasted 20 minutes and had minor impact on users in AP South East when creating new query engines.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Prisma

    Description: We are investigating an issue affecting AP South East in starting new query engines. Active query engines remain operational. Affected users: AP South East Root cause: Currently unknown Workarounds: None identified

  2. Monitoring

    Prisma

    Errors creating query engines have come down; queries continue to execute as expected. We are keeping the status page open while we investigate the root cause and monitor the issue.

  3. Resolved

    Prisma

    This incident has been resolved. The incident lasted 20 minutes and had minor impact on users in AP South East when creating new query engines.