Resolved incident
Accelerate partial disruption affecting new query engine starts
Prisma · Major · Started
- Duration
- 29m
- Severity
- Major
- Status
- Resolved
Summary
Major · Resolved
This incident has been resolved.
Event timeline
How this incident unfolded, from the official status page.
Identified
Prisma
Description: We have identified an issue affecting allocation of new query engines caused by an incident with an upstream service provider. Affected users: users allocating new query engines due to normal activity Root cause: upstream service provider incident Workarounds: none identified
Monitoring
Prisma
The upstream service provider incident has been resolved and we are no longer observing errors impacting Accelerate. We will continue to monitor for any further impact.
Resolved
Prisma
This incident has been resolved.