Resolved incident

Accelerate partial disruption affecting new query engine starts

Prisma · Major · Started

Duration
29m
Severity
Major
Status
Resolved

Summary

Major · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Prisma

    Description: We have identified an issue affecting allocation of new query engines caused by an incident with an upstream service provider. Affected users: users allocating new query engines due to normal activity Root cause: upstream service provider incident Workarounds: none identified

  2. Monitoring

    Prisma

    The upstream service provider incident has been resolved and we are no longer observing errors impacting Accelerate. We will continue to monitor for any further impact.

  3. Resolved

    Prisma

    This incident has been resolved.