Resolved incident

Accelerate partial disruption in us-east-1

Prisma · Major · Started

Duration
1h 17m
Severity
Major
Status
Resolved

Summary

Major · Resolved

We're continuing to observe successful provisioning and cleanup of query engine instances in all regions. This incident is resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Prisma

    Description: We are investigating an Accelerate disruption in the us-east-1 region affecting the ability to start new query engines. Affected users: Accelerate users operating in the us-east-1 region Root cause: Currently unknown Workarounds: None

  2. Monitoring

    Prisma

    We've identified an issue in the cleanup flow for inactive query engines that led to resource capacity pressure. We've implemented a fix and confirmed that new query engines are being provisioned successfully.

  3. Resolved

    Prisma

    We're continuing to observe successful provisioning and cleanup of query engine instances in all regions. This incident is resolved.