Resolved incident

Accelerate issue provisioning new query engines in us-east-1

Prisma · Major · Started

Duration
13m
Severity
Major
Status
Resolved

Summary

Major · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Prisma

    We identified an upstream infrastructure provider issue affecting the us-east-1 region. Accelerate experiences issues provisioning resources for new query engine instances.

  2. Identified

    Prisma

    We are continuing to work on a fix for this issue.

  3. Monitoring

    Prisma

    The upstream infrastructure provide issue has resolved and Accelerate is provisioning new query engines successfully. We are continuing to monitor for any further impact.

  4. Resolved

    Prisma

    This incident has been resolved.