Resolved incident

Intermittent connection failures from Accelerate to Prisma Postgres databases in US East

Prisma · Minor · Started

Duration
6h 52m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Prisma

    We are currently investigating this issue.

  2. Identified

    Prisma

    We have identified degraded network connectivity between two upstream providers. We have reached out to the providers for a resolution.

  3. Monitoring

    Prisma

    Network connectivity between the upstream providers appears to be improving. We are continuing to monitor the issue.

  4. Monitoring

    Prisma

    Network connectivity appears to have returned to nominal performance. We are continuing to monitor.

  5. Resolved

    Prisma

    This incident has been resolved.