Resolved incident

Possible Network Degradation for European Region

Prisma · Minor · Started

Duration
7h 56m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Prisma

    Investigating increased error rates due to network degradation of a upstream provider

  2. Investigating

    Prisma

    The upstream provider has identified the issue and are implementing a fix. We are monitoring the situation closely.

  3. Investigating

    Prisma

    Upstream provider is continuing work on a fix. Impacted region appears to be restricted around the Frankfurt data centre.

  4. Investigating

    Prisma

    Upstream provider has mitigated the current impact and continues to work on a fix.

  5. Monitoring

    Prisma

    We continue to monitor the situation.

  6. Resolved

    Prisma

    This incident has been resolved.