Accelerate degraded performance

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   12 months ago

   Prisma

   Accelerate is experiencing issues while provisioning resources for new query engine instances. We are investigating the source of the issue.

2. Investigating

   12 months ago

   Prisma

   We have identified an incident with an upstream provider. We will continue to monitor the situation and will provide feedback as soon as it becomes available.

3. Identified

   12 months ago

   Prisma

   We're continuing to monitor the situation.

4. Monitoring

   12 months ago

   Prisma

   Upstream provider have identified the issue and implemented mitigations. Services are currently operational as a result. We're continuing to monitor the situation.

5. Resolved

   12 months ago

   Prisma

   We're continuing to observe nominal traffic through Prisma Accelerate. This incident has been resolved.