Resolved incident

Accelerate elevated 500 responses in eu-west-3

Prisma · Minor · Started

Duration
31m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

We are continue to observe successful responses in all regions.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Prisma

    Description: Accelerate is observing elevated 500 responses in eu-west-3 caused by an upstream provider service degradation. We are continuing to monitor the impact. Affected users: Accelerate usage in eu-west-3 Root cause: infrastructure provider degradation Workarounds: None identified

  2. Monitoring

    Prisma

    We are no longer observing elevated 500 responses and continuing to monitor.

  3. Resolved

    Prisma

    We are continue to observe successful responses in all regions.