Resolved incident

Connectivity issues for a subset of databases in the Asia Pacific (Tokyo) region.

Prisma · Minor · Started

Duration
41m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Prisma

    We noticed that a small set of databases that haven't been active for over 24 hours experience connectivity issues when new connections attempts are made.

  2. Monitoring

    Prisma

    We identified the issue and rolled out a fix. All databases in the Asia Pacific (Tokyo) region should behave normal again. We continue to monitor the situation.

  3. Resolved

    Prisma

    This incident has been resolved.