Accelerate degraded operation

Event timeline

How this incident unfolded, from the official status page.

1. Identified

   9 months ago

   Prisma

   Accelerate customers may experience errors when new query engine instances are provisioned caused by active upstream service provider incident. We're working to monitor the situation and apply mitigations.

2. Monitoring

   9 months ago

   Prisma

   Mitigations have been applied and we are observing healthy traffic through Accelerate. We are continuing to monitor.

3. Resolved

   9 months ago

   Prisma

   This incident has been resolved.