Accelerate incident impacting the eu-central-1 region

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   3 months ago

   Prisma

   Description: We are investigating an upstream service provider incident impacting Accelerate service in the eu-central-1 region. Affected users: allocations of new query engines in eu-central-1 Root cause: upstream service provider disruption Workarounds: none

2. Investigating

   3 months ago

   Prisma

   We have applied mitigations to narrow the impact. We are continuing work toward a full mitigation.

3. Monitoring

   3 months ago

   Prisma

   We are no longer observing impact of this incident and traffic has returned to normal. We will continue to monitor until the upstream service provider closes their incident.

4. Resolved

   3 months ago

   Prisma

   We are continuing to observe successful traffic from Accelerate. This incident has been resolved.