Resolved incident
Accelerate degraded operation in us-east-1 region
Prisma · Major · Started
- Duration
- 5h 54m
- Severity
- Major
- Status
- Resolved
Summary
Major · Resolved
We're continuing to see healthy operation of services in us-east-1 region. This incident has been resolved.
Event timeline
How this incident unfolded, from the official status page.
Identified
Prisma
Description: We identified an upstream infrastructure provider issue affecting the us-east-1 region. Accelerate is experiencing issues while provisioning resources for new query engine instances. We're working on mitigating and monitoring the situation and gathering more information from the upstream provider. Prisma Postgres direct TCP connections are unaffected.
Monitoring
Prisma
The upstream infrastructure provider has mitigated the issue and we're observing recovery. We'll keep monitoring the services status.
Resolved
Prisma
We're continuing to see healthy operation of services in us-east-1 region. This incident has been resolved.