Resolved incident

Accelerate degraded operation in us-east-1 region

Prisma · Major · Started

Duration
5h 54m
Severity
Major
Status
Resolved

Summary

Major · Resolved

We're continuing to see healthy operation of services in us-east-1 region. This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Prisma

    Description: We identified an upstream infrastructure provider issue affecting the us-east-1 region. Accelerate is experiencing issues while provisioning resources for new query engine instances. We're working on mitigating and monitoring the situation and gathering more information from the upstream provider. Prisma Postgres direct TCP connections are unaffected.

  2. Monitoring

    Prisma

    The upstream infrastructure provider has mitigated the issue and we're observing recovery. We'll keep monitoring the services status.

  3. Resolved

    Prisma

    We're continuing to see healthy operation of services in us-east-1 region. This incident has been resolved.