Resolved incident

US2 Customers may be experiencing latency issues with or unable to utilize the Channels WebSocket and REST API

Pusher · Minor · Started

Duration
49m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Pusher

    We are currently investigating an issue in US2 where some clients may be experiencing latency issues or unable to utilize the Channels WebSocket and REST API.

  2. Identified

    Pusher

    The team has identified the cause of the latency and are actively working to resolve the high latency issues.

  3. Monitoring

    Pusher

    The fix has been implemented and latency has improved.

  4. Resolved

    Pusher

    This incident has been resolved.