Resolved incident

Experiencing Delays in Webhook Processing for Pusher Channel

Pusher · None · Started

Duration
3h 8m
Severity
None
Status
Resolved

Summary

None · Resolved

The disturbance have been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Pusher

    Impact: We are currently experiencing delays of up to 15 minutes in processing webhooks across our EU, MT1, and US2 clusters. However, we want to assure you that despite these delays, you can still utilize our system and successfully process messages. Affected Product: Pusher Channel Action Taken: Our team is actively supervising and adjusting system modifications to address this issue. We are progressively scaling up the pod count to improve processing efficiency. Additionally, we are conducting thorough analysis of traffic patterns to better understanding. We appreciate your patience and understanding as we work to resolve this issue promptly. Thank you for your continued support.

  2. Monitoring

    Pusher

    Recovered. Actively monitoring the system.

  3. Resolved

    Pusher

    The disturbance have been resolved.