AP1 cluster - Socket connection failures

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   12 months ago

   Pusher

   We are currently experiencing disruptions with socket connections in AP1 cluster, which began at 10:00 UTC. Clients may experience reconnections. Our team is actively investigating the issue and working to restore full connectivity as quickly as possible.

2. Identified

   12 months ago

   Pusher

   A fix is implemented. We are seeing improvements and continue to actively monitor the situation to ensure full stability. During the incident, many clients successfully connected using fallback protocols.

3. Monitoring

   12 months ago

   Pusher

   We observed unusual activity on the cluster, likely caused by at least one customer experiencing a cyber attack. Our team is mitigating the issue while simultaneously increasing cluster resources to minimize impact on other customers. The cluster availability is returning to normal. We continue to monitor closely.

4. Monitoring

   12 months ago

   Pusher

   All services are now fully operational. We continue to monitor the cluster.

5. Resolved

   12 months ago

   Pusher

   This incident has been resolved.