Resolved incident

Download file corruption

PyPI · Major · Started

Duration
1h 26m
Severity
Major
Status
Resolved

Summary

Major · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    PyPI

    We are investigating issues with files from files.pythonhosted.org being served with corrupted data. A support ticket has been opened with our CDN provider and we are awaiting their response.

  2. Identified

    PyPI

    This issue appears to be isolated to a single edge node in our CDN provider's network. They have validated the issue and are working to resolve.

  3. Monitoring

    PyPI

    Our CDN provider has reported that the node in question has been removed from service. We are monitoring for continued reports.

  4. Monitoring

    PyPI

    We are continuing to monitor for any further issues.

  5. Resolved

    PyPI

    This incident has been resolved.