Object storage provider outage

Event timeline

How this incident unfolded, from the official status page.

1. Resolved

   over 3 years ago

   PyPI

   This incident has been resolved.

2. Monitoring

   over 3 years ago

   PyPI

   Our mitigation has decreased overall latencies, but they remain elevated over normal operation. As our provider's service recovers we expect to see a return to baseline.

3. Identified

   over 3 years ago

   PyPI

   We are also implementing our own change to guard against excessive latencies from the provider.

4. Identified

   over 3 years ago

   PyPI

   We're in communication with the object storage provider and are waiting for them to rollout a fix.

5. Identified

   over 3 years ago

   PyPI

   We have identified an issue that is impacting latencies for files.pythonhosted.org, resulting in timeouts for a portion of requests.

6. Investigating

   over 3 years ago

   PyPI

   We are currently investigating an issue with our object storage provider.