Resolved incident

Elevated API Errors

Radar · Minor · Started

Duration
3h 40m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Radar

    We're experiencing an elevated level of API errors and are currently looking into the issue.

  2. Monitoring

    Radar

    A fix has been implemented and we are monitoring the results.

  3. Monitoring

    Radar

    We are continuing to see isolated brief jumps in latencies and errors lasting 1-2 minutes. On-call engineers are continuing to work on this issue.

  4. Monitoring

    Radar

    On-call engineers are continuing to work on this issue.

  5. Monitoring

    Radar

    On-call engineers are continuing to work on this issue.

  6. Monitoring

    Radar

    On-call engineers are continuing to work on this issue.

  7. Monitoring

    Radar

    We have identified the potential cause as a period of packet loss between us-east-1 and us-east-2 in AWS, two regions where Radar is hosted. More information here: https://health.aws.amazon.com/health/status

  8. Resolved

    Radar

    This incident has been resolved.