Resolved incident

We are investigating widespread downtime across all hubs

ReadMe · Critical · Started

Duration
1h 32m
Severity
Critical
Status
Resolved

Summary

Critical · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    ReadMe

    We are currently investigating and will update as/when we know more.

  2. Investigating

    ReadMe

    We have identified a likely cause and are working on remediating.

  3. Monitoring

    ReadMe

    A fix has been implemented and we are monitoring the results.

  4. Monitoring

    ReadMe

    We are continuing to monitor for any further issues.

  5. Monitoring

    ReadMe

    We've identified the root cause of the issue: a cold cache, which temporarily prevented some pages from loading. The cache is regenerating, and things are coming back to normal.

  6. Resolved

    ReadMe

    This incident has been resolved.