Resolved incident

Intermittent hub sites going down

ReadMe · Major · Started

Duration
13h 5m
Severity
Major
Status
Resolved

Summary

Major · Resolved

We've validated our infrastructure changes and are marking the incident as resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    ReadMe

    We are currently investigating downtime across some hubs. This appears to be the same issue as yesterday, we are actively working on resolving.

  2. Monitoring

    ReadMe

    A temporary fix has been applied to our cache infrastructure. We will be applying more permanent fixes in the background while we monitor the situation.

  3. Identified

    ReadMe

    ReadMe Refactored projects are currently down and returning errors; our team is actively working on a solution.

  4. Identified

    ReadMe

    ReadMe Refactored projects are back up as cache is refreshed. We are aware of the cause and are implementing a permanent fix.

  5. Monitoring

    ReadMe

    We have deployed changes to our infrastructure and performance is holding steady. Our engineers will continue to monitor systems to guarantee overall stability.

  6. Resolved

    ReadMe

    We've validated our infrastructure changes and are marking the incident as resolved.