Past incident

Platform emails not being sent

Render · None · Started

Duration
Unavailable
Severity
None
Status
No longer listed as active

Summary

None · No longer listed as active

We have applied a fix and see messages successfully delivering. We are monitoring for any further issues.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Render

    Transactional emails for platform events, including but not limited to new account sign-up email confirmations, service build/deploy failure notifications, password resets, etc. are currently failing to send. We are currently addressing the issue.

  2. Monitoring

    Render

    We have applied a fix and see messages successfully delivering. We are monitoring for any further issues.