Past incident

Dashboard not updating in real time; Some Workflows SDK requests timing out

Render · Minor · Started

Duration
Unavailable
Severity
Minor
Status
No longer listed as active

Summary

Minor · No longer listed as active

Our upstream provider has resolved the issue, and affected Render services have recovered. We’re continuing to monitor.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Render

    We've identified an issue with an upstream cloud provider that is affecting real-time updates on Render. Since approximately 19:10 UTC: - Dashboard: Deploy status, service events, and service and task run statuses may not update automatically. Refresh the page to see the current state. - SDK calls that wait for a task run to finish may fail with a 500 error after about 60 seconds. The task runs themselves keep running and complete normally. To check a task run's status, use GET /v1/task-runs/{taskRunId}. Deploys, running services, databases, and logs are not affected.

  2. Monitoring

    Render

    Our upstream provider has resolved the issue, and affected Render services have recovered. We’re continuing to monitor.