Delayed new team provisioning and contact webhook delivery

Resolved

Started

Lasted 23m

View official incident ↗

Updates

  1. Resolved

    We have resolved the underlying issue and service has been resumed.

  2. Monitoring

    Our team is monitoring to ensure the issue has been fixed.

  3. Identified

    We've identified an issue on our infrastructure affecting new team provisioning and contact webhook delivery. Email sending and receiving is not affected. • Newly created teams may take longer to have their account resources fully setup. • Some webhooks related to contact activity are being delivered with a delay. Our team is working on fixing this issue.