[Retool Cloud] Google Sheets Integration Intermittently Failing with "Premature Close" Errors

Resolved

Major impact

Started

Lasted 2h 2m

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Updates

  1. Resolved

    We are closing this incident as it has been identified as part of a larger issue. Please follow: [Retool Cloud] PostgreSQL and REST API Resource Queries Intermittently Failing, for the latest updates and resolution progress.

  2. Investigating

    We are investigating an issue where Google Sheets resources are intermittently failing with a "premature close" error. This is affecting a subset of users on Retool Cloud. Our team is actively investigating the root cause and working on a mitigation.