Resolved incident

[Retool Cloud] Google Sheets Integration Intermittently Failing with "Premature Close" Errors

Retool · Major · Started

Duration
2h 2m
Severity
Major
Status
Resolved

Summary

Major · Resolved

We are closing this incident as it has been identified as part of a larger issue. Please follow: [Retool Cloud] PostgreSQL and REST API Resource Queries Intermittently Failing, for the latest updates and resolution progress.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Retool

    We are investigating an issue where Google Sheets resources are intermittently failing with a "premature close" error. This is affecting a subset of users on Retool Cloud. Our team is actively investigating the root cause and working on a mitigation.

  2. Resolved

    Retool

    We are closing this incident as it has been identified as part of a larger issue. Please follow: [Retool Cloud] PostgreSQL and REST API Resource Queries Intermittently Failing, for the latest updates and resolution progress.