[Retool Cloud] Google Sheets Integration Intermittently Failing with "Premature Close" Errors

Resolved

Minor impact

Started

Lasted 13h 18m

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Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    The issue has been resolved.

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Identified

    The issue has been identified and a fix is being implemented.

  5. Investigating

    We are investigating an issue where Google Sheets resources are intermittently failing with a "premature close" error. This is affecting a subset of users on Retool Cloud. Our team is actively investigating the root cause and working on a mitigation.