Resolved incident

[Retool Cloud] Google Sheets Integration Intermittently Failing with "Premature Close" Errors

Retool · Minor · Started

Duration
13h 18m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Retool

    We are investigating an issue where Google Sheets resources are intermittently failing with a "premature close" error. This is affecting a subset of users on Retool Cloud. Our team is actively investigating the root cause and working on a mitigation.

  2. Identified

    Retool

    The issue has been identified and a fix is being implemented.

  3. Monitoring

    Retool

    A fix has been implemented and we are monitoring the results.

  4. Monitoring

    Retool

    The issue has been resolved.

  5. Resolved

    Retool

    This incident has been resolved.