Resolved incident

Retool Mobile apps cannot be opened in the in-browser preview

Retool · Major · Started

Duration
4h 3m
Severity
Major
Status
Resolved

Summary

Major · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Retool

    We are investigating reports that Retool Mobile apps fail to load when opened in a web browser (the in-browser "View"/user-mode preview and the editor preview button). Editing mobile apps and running them in the native iOS/Android Retool Mobile apps are unaffected.

  2. Identified

    Retool

    The issue has been identified and a fix is being implemented.

  3. Monitoring

    Retool

    A fix has been implemented and we are monitoring the results.

  4. Resolved

    Retool

    This incident has been resolved.