Resolved incident

Workflows with custom npm libraries failing to install

Retool · Minor · Started

Duration
5h 30m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved. Self-hosted customers should update to 3.300.28-stable or 3.334.12-stable for the fix.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Retool

    We are investigating an issue where workflows using custom npm libraries are failing to execute. This affects both Retool Cloud and self-hosted customers. A fix has been identified and is currently being deployed to Cloud. Self-hosted patch releases are in progress.

  2. Monitoring

    Retool

    A fix has been deployed to Retool Cloud. Self-hosted customers should upgrade to 3.300.28-stable or 3.334.12-stable, which has the fix. We are monitoring to confirm full resolution.

  3. Resolved

    Retool

    This incident has been resolved. Self-hosted customers should update to 3.300.28-stable or 3.334.12-stable for the fix.