Resolved incident

New Retool Organizations cannot provision RetoolDB

Retool · Minor · Started

Duration
9h 37m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Retool

    We are aware of an issue where RetoolDB is unavailable for new Retool organizations. We are working with our vendor to get this back online ASAP. This only affects new cloud organizations; organizations pre-incident are not affected.

  2. Identified

    Retool

    We are continuing to work on a fix for this issue.

  3. Resolved

    Retool

    This incident has been resolved.