New Retool Organizations cannot provision RetoolDB

Resolved

Minor impact

Started

Lasted 9h 37m

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Updates

  1. Resolved

    This incident has been resolved.

  2. Identified

    We are continuing to work on a fix for this issue.

  3. Identified

    We are aware of an issue where RetoolDB is unavailable for new Retool organizations. We are working with our vendor to get this back online ASAP. This only affects new cloud organizations; organizations pre-incident are not affected.