[Retool Cloud] OAuth2 Resource Authentication Flow Failing for Custom Domains

Resolved

Minor impact

Started

Lasted 6h 42m

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Updates

  1. Resolved

    This incident has been resolved.

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Investigating

    We are looking into an issue that is preventing Cloud customers with Custom Domains from completing the OAuth2 Resource Authentication flow. Affected customers can work around this behavior by authenticating said resources via their base (.retool.com) domain.