Resolved incident

[Retool Cloud] OAuth2 Resource Authentication Flow Failing for Custom Domains

Retool · Minor · Started

Duration
6h 42m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Retool

    We are looking into an issue that is preventing Cloud customers with Custom Domains from completing the OAuth2 Resource Authentication flow. Affected customers can work around this behavior by authenticating said resources via their base (.retool.com) domain.

  2. Identified

    Retool

    The issue has been identified and a fix is being implemented.

  3. Resolved

    Retool

    This incident has been resolved.