Resolved incident

Snowflake Rejecting OAuth Requests With prompt Parameter

Retool · Minor · Started

Duration
3h 54m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

The issue has been fixed on Retool Cloud and all systems are operating normally. Self-hosted customers can remove the `prompt` parameter as a workaround until the patch is available.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Retool

    We have identified an issue where OAuth requests to Snowflake with any value being passed via the prompt parameter are being rejected. We are actively working on implementing a fix. In the meantime, the current workaround is to remove the prompt parameter entirely from your OAuth requests to Snowflake.

  2. Resolved

    Retool

    The issue has been fixed on Retool Cloud and all systems are operating normally. Self-hosted customers can remove the `prompt` parameter as a workaround until the patch is available.