Increased Turn Around Time for Non-English Async Language Transcription

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   almost 5 years ago

   Rev AI

   We are currently investigating this issue.

2. Identified

   almost 5 years ago

   Rev AI

   This incident is being downgraded from partial outage to degraded performance. This partial degradation effects only non-english async transcription jobs. Users of non-english async transcription may observe an increase in turn around time. We have discovered that this incident has not resulted in any job failures. We have identified the issue is linked to one of our web infrastructure service providers. We are continuing to work on a fix.

3. Monitoring

   almost 5 years ago

   Rev AI

   A fix has been implemented and we are monitoring the results.

4. Resolved

   almost 5 years ago

   Rev AI

   This incident has been resolved.