Seedance video generations failing or delayed

Resolved

Minor impact

Started

Lasted 5h 6m

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Updates

  1. Resolved

    This incident has now been resolved.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Investigating

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

  4. Investigating

    Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.