High queue wait times for Gen 4.5 image-to-video

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   7 months ago

   Runway

   Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.

2. Monitoring

   7 months ago

   Runway

   We've taken action and queue wait times have improved significantly. We're continuing to monitor the situation.

3. Resolved

   7 months ago

   Runway

   This incident has now been resolved.