We've identified a problem and are working on a fix
Resolved
Major impact
Updates
Resolved
This incident has now been resolved.
Monitoring
We've rolled out a fix and are seeing errors and generation throughput normalize. We are working through a backlog of generations so queue wait times are still likely to be elevated for some time. We will post another update when wait times have normalized.
Identified
We're starting to see improved queue wait times, especially for Runway Dev API platform generations. We're still working through a large backlog of generations.
Investigating
We're observing longer than normal queue wait times. Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.