We've identified a problem and are working on a fix

Resolved

Major impact

Started

Lasted 4h 21m

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Updates

  1. Resolved

    This incident has now been resolved.

  2. Monitoring

    We've released a fix and are seeing improvements. Previously failed submissions can now be retried. We're monitoring closely to ensure the fix fully resolves the issue for everyone.

  3. Identified

    We've spotted that something has gone wrong. We're currently working on a fix, and will provide an update soon.

  4. Investigating

    Our engineering team is investigating a problem with Kling tasks affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.