Elevated API and API CDN errors and latency for some customers

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   9 months ago

   Sanity

   We are currently investigating an increase in API and API CDN errors and latency impacting a subset of customers. We are actively mitigating impact while working to identify the issue.

2. Monitoring

   9 months ago

   Sanity

   Mitigations have been applied and error rates have returned to normal. Customers who were seeing intermittent timeouts/errors on write operations and document retrieval should see recovery. We continue monitoring results to ensure stability.

3. Resolved

   9 months ago

   Sanity

   This incident has been resolved.